About This Policy
Last updated: October 2026
This policy covers the website for Kaceli Dental Studio and our two offices in Newton and Norwood, Massachusetts. By using the site, you agree to the practices described here. If you don't agree, please don't use the site's forms, and contact us by phone instead.
Information You Give Us
When you fill out a form on this site, such as an appointment request, a contact form or a new patient form, we collect what you enter. That can include:
- Your name, phone number, email address and mailing address
- Whether you're a new or existing patient, and the office you'd like to visit
- Messages, questions and preferred appointment times
- On new patient forms, your medical and dental history and insurance details
You choose what to send. Some fields are required so we can respond to you.
Information Collected Automatically
Like most websites, ours gathers some technical information when you visit. This may include your IP address, browser and device type, operating system, the pages you view, how long you stay and the site that referred you.
We may use cookies and similar tools, including analytics services, to understand how the site is used and to improve it. You can block or delete cookies in your browser settings, though some parts of the site may not work as well without them.
We may also use call tracking phone numbers on the site or in advertising. These numbers forward to our offices and help us see which pages or ads lead people to call. A call tracking service may record basic call details such as the time, length and calling number.
How We Use Information
We use the information we collect to:
- Respond to your requests and schedule appointments
- Prepare for your visit and keep your patient record accurate
- Check insurance benefits and prepare estimates when you ask us to
- Send appointment reminders and other messages about your care
- Understand how the website is used and fix problems with it
- Meet our legal and regulatory obligations
How We Share Information
We do not sell your personal information.
We share information only with service providers that help us run the practice and the website, such as form, hosting, analytics, scheduling and phone providers. They may use it only to provide services to us. We may also disclose information when the law requires it, to respond to legal process, or to protect the safety and rights of our patients, our team or others.
Health Information and HIPAA
Some form submissions may contain health information. We handle that information in line with our obligations under the Health Insurance Portability and Accountability Act (HIPAA) and other privacy laws, as they apply.
Your patient records are governed by our separate Notice of Privacy Practices, which explains how your health information may be used and disclosed and the rights you have. A copy is available at either office, and you can ask for one at any time.
Security and Electronic Communication
We use reasonable safeguards to protect the information you send us, and our forms are submitted over encrypted connections. No method of sending information over the internet or by email is completely secure, though, and we can't guarantee the security of anything you send electronically.
Please don't put detailed health information in general contact forms or email. If you'd rather talk it through, call the office.
Links to Other Websites
Our site links to other websites, including financing companies, map services and review platforms. Those sites have their own privacy policies, and we aren't responsible for how they handle your information. Please review their policies before you share anything with them.
Children's Privacy
This website is not directed to children under 13, and we don't knowingly collect personal information from them online. A parent or guardian should fill out any forms for a child. If you believe a child has sent us information through the site, contact us and we will take steps to delete it.
Changes to This Policy
We may update this policy from time to time. When we do, we'll change the date at the top of this page. Changes take effect when they're posted.
Contact Us
If you have questions about this policy or about information you've shared with us, call either office:
- Newton: 1400 Centre St #102, Newton, MA 02459, (617) 795-7211
- Norwood: 661 Washington St #211, Norwood, MA 02062, (781) 762-6688